Choosing a reliable car rental service is crucial for a memorable trip to Iceland. Among the many options available, Lava Car Rental Iceland is a notable name that often surfaces. This article aims to provide an in-depth review of Lava Car Rental Iceland, highlighting its strengths and weaknesses, and exploring alternative options to help you make an informed decision.
Overview of Lava Car Rental Iceland
Lava Car Rental Iceland operates with the goal of providing quality vehicles and excellent customer service to travelers exploring the beautiful landscapes of Iceland. They offer a range of vehicles, including small cars, SUVs, and 4x4s, catering to various travel needs and preferences. The company’s main office is conveniently located near Keflavik International Airport, which makes it a popular choice for tourists.
Fleet and Pricing
Lava Car Rental Iceland boasts a diverse fleet designed to accommodate different types of journeys:
- Compact Cars: Ideal for city driving and short trips.
- SUVs: Perfect for families and those needing extra space.
- 4×4 Vehicles: Essential for exploring Iceland’s rugged terrains and off-road paths.
Pricing: While their rates are competitive, especially during promotional periods, it’s advisable to compare prices with other rental companies to ensure you’re getting the best deal. Be mindful of any additional fees that might apply, such as those for extra services or insurance packages.
Customer Experience
Customer reviews of Lava Car Rental Iceland reveal a mixed experience. Here are some common themes:
- Positive experiences: Many customers appreciate the convenient location, friendly staff, and efficient service. The straightforward pickup and drop-off processes are frequently mentioned as highlights.
- Negative experiences: Some customers have reported issues with vehicle maintenance, such as receiving cars with higher mileage or minor mechanical issues. Additionally, there have been complaints about hidden fees and the company’s responsiveness to customer queries and problems.
Additional Services
Lava Car Rental Iceland offers several additional services to enhance the rental experience:
- GPS Navigation Systems: Available for rent to help navigate Iceland’s sometimes challenging roads.
- Child seats: Provided for families traveling with young children.
- Insurance packages: Various options are available to cover different scenarios, offering peace of mind during your trip.
Customer reviews of Lava Car Rental in Iceland
Long wait for vehicle pickup
We had to wait over an hour to pick up our rental car, which really cut into our travel time. The process was much slower than expected, and the staff seemed overwhelmed. Not the best start to our trip.
Issues with equipment and amenities
The car had several problems. These issues caused us inconvenience and added stress to our trip. We expected better quality and functionality.
Unhelpful Customer Service
When we encountered a problem with our rental, customer service was not responsive. We tried calling several times but couldn’t get the assistance we needed. This lack of support was very frustrating.
Pros and Cons
Pros
- Convenient location: Near Keflavik International Airport.
- Wide range of vehicles: From compact cars to 4x4s.
- Competitive pricing: Especially during promotional periods.
Cons
- Mixed vehicle quality: Reports of vehicles with high mileage or mechanical issues.
- Hidden fees: Some customers have reported unexpected charges.
- Customer service issues: Instances of unresponsiveness and inadequate problem resolution.
Alternatives to Lava Car Rental Iceland
To ensure you select the best car rental service for your needs, consider these alternatives:
- Cars Iceland: Known for excellent customer service and well-maintained vehicles.
- Reykjavik Cars: Offers a wide range of vehicles and comprehensive insurance options.
- Go Car Rental: A reputable international brand with reliable service and multiple locations.
Tips for Renting a Car in Iceland
- Book early: Especially during peak travel seasons to ensure vehicle availability.
- Choose the right vehicle: Consider the type of terrain you’ll be driving on. A 4×4 might be necessary for exploring the highlands.
- Check for inclusions: Ensure you understand what is included in your rental agreement, such as mileage limits and insurance coverage.
- Inspect the vehicle: Before driving off, check the car for any existing damage and report it to avoid disputes later.
Frequently Asked Questions
Is Lava car rental legit?
Yes, Lava Car Rental Iceland is a legitimate car rental service. However, like any company, it’s essential to read customer reviews and understand their terms and conditions before making a booking.
What are the best sites to rent a car in Iceland?
Some of the best car rental companies in Iceland include Blue Car Rental, Sixt Iceland, and Hertz Iceland. These companies are known for their reliable service, well-maintained vehicles, and comprehensive insurance options.
What is the best car to rent to drive around Iceland?
The best car to rent depends on your travel plans. For city driving and paved roads, a compact car is sufficient. However, if you plan to explore the highlands or drive on gravel roads, a 4×4 vehicle is recommended for its ability to handle rugged terrains.
Do I need to wash my rental car in Iceland?
Most car rental companies in Iceland do not require you to wash the car before returning it. However, it’s always a good idea to check the rental agreement for any specific return conditions to avoid additional charges.
While Lava Car Rental Iceland can be a convenient and cost-effective choice for travelers, it’s important to compare its advantages and disadvantages with those of other rental services. Customer feedback can vary, so it’s crucial to be aware of possible extra charges and the condition of the vehicles.
To make an informed choice and find the best car rental service for your trip, check out our comprehensive guide on the best car rental in Iceland. This guide offers an impartial overview of various companies, ensuring you have all the information needed for a seamless travel experience in Iceland.
