When visiting Iceland, renting a car is often the best way to explore its stunning landscapes. One of the companies that travelers consider is FairCar Rental Iceland. This article provides an unbiased review of their services, highlighting customer experiences, pros and cons, and offering alternative options to help you make an informed decision for your Icelandic adventure.
Overview of FairCar Rental Iceland
FairCar Rental Iceland is a car rental company that aims to provide affordable and reliable vehicles to travelers. They offer a range of vehicles suitable for Iceland’s diverse terrains, from compact cars to 4×4 SUVs. Their main selling points are competitive pricing and straightforward rental procedures.
Fleet and Pricing
FairCar Rental Iceland boasts a diverse fleet to cater to different travel needs. Whether you’re looking for an economical car for city driving or a rugged vehicle for off-road adventures, they have options available. Their pricing is generally competitive, with frequent discounts and special offers. However, it’s crucial to compare prices with other companies to ensure you’re getting the best deal.
Customer Experience
Customer reviews of FairCar Rental Iceland are mixed, revealing both positive experiences and areas for improvement.
- Convenience and efficiency: Many customers appreciate the convenient pickup and drop-off locations, which are often near major airports and popular travel destinations.
- Vehicle condition: While some customers have received well-maintained cars, others have reported issues with vehicle cleanliness and maintenance. It appears that the condition of the cars can be somewhat inconsistent.
- Customer service: The level of customer service provided by FairCar Rental Iceland has varied significantly according to reviews. Some travelers commend the friendly and helpful staff, while others have encountered unresponsive or unaccommodating service.
Additional Services
FairCar Rental Iceland offers several additional services, including:
- GPS Navigation Systems: Available for rent to help navigate Iceland’s challenging roads.
- Child Seats: Offered for families traveling with young children.
- Insurance Packages: Various insurance options can be added to your rental for additional peace of mind.
Customer reviews of FairCar Rental in Iceland
Unexpected charges for damage
After returning the rental car, I was shocked to find a substantial charge on my credit card for a minor scratch. Despite having purchased comprehensive insurance, Fair Car claimed the scratch warranted a full windshield replacement, costing nearly $1200. This was a frustrating and costly experience, leaving me with a negative impression of their practices.
Overcharged for minimal damaged
My car was slightly dinged by another vehicle’s door. Despite having third-party insurance and leaving a credit card authorization for 100 EUR, I was later charged over $1300. This drastic overcharge felt unfair, and although my insurance covered it, the incident deterred me from using Fair Car again.
Poor vehicle quality and hidden fees
The car I rented was old and had multiple issues. Additionally, Fair Car charged my credit card months after my rental for supposed damage. Their lack of transparency and the poor condition of their vehicles made this one of the worst rental experiences I’ve ever had.
Pros and Cons
Pros
- Affordable pricing: Competitive rates with frequent discounts.
- Variety of vehicles: A broad selection of cars, from economy to SUVs.
- Convenient locations: Easy access to rental sites near major travel hubs.
Cons
- Inconsistent vehicle quality: Mixed reviews on car maintenance and cleanliness.
- Variable customer service: Reports of both excellent and poor customer service experiences.
- Additional fees: Extra services and insurance can increase the overall cost significantly.
Alternatives to FairCar Rental Iceland
If you’re considering other options, here are some highly-rated alternatives:
- Reykjavik Cars: Known for outstanding customer service and well-maintained vehicles.
- IcelandCars.is: Offers a wide variety of cars and comprehensive insurance options.
- Cars Iceland: A reputable international brand with reliable service and multiple locations across the country.
Tips for Renting a Car in Iceland
- Book early: Especially during peak tourist seasons, to ensure availability.
- Compare rates: Look at different rental companies and compare their prices and services.
- Understand the terms: Read the rental agreement thoroughly, including insurance coverage details.
- Inspect the vehicle: Check the car for any damage before driving off and report any issues immediately.
Frequently Asked Questions
What are the best sites to rent a car in Iceland?
The best sites to rent a car in Iceland include Blue Car Rental, Sixt Iceland, and Hertz Iceland. These companies are known for their reliable service, well-maintained vehicles, and comprehensive insurance options.
Is car rental recommended in Iceland?
Yes, renting a car is highly recommended in Iceland as it offers the freedom to explore the country at your own pace. With a rental car, you can visit remote locations and enjoy Iceland’s natural beauty without being tied to public transportation schedules.
What is the best car to rent to drive around Iceland?
The best car to rent for driving around Iceland depends on your itinerary. For city driving, a compact car is sufficient. However, for exploring the highlands or off-road areas, a 4×4 SUV is recommended for better handling and safety on rough terrains.
Why is it so expensive to hire a car in Iceland?
Car rental prices in Iceland can be high due to several factors, including high taxes, insurance costs, and the need for vehicles that can handle the country’s challenging driving conditions. Additionally, demand during peak tourist seasons can drive up prices.
While FairCar Rental Iceland offers a range of affordable vehicles and convenient services, it’s essential to consider both the positive and negative customer experiences. The variability in vehicle quality and customer service suggests that travelers should approach this option with caution and ensure they understand the terms of their rental agreement fully.
For those seeking the best car rental experience in Iceland, comparing various companies is advisable. To find the most reliable and cost-effective options, visit our detailed guide on the best car rental in Iceland. This comprehensive comparison will help you choose the ideal rental company for your Icelandic adventure, ensuring a smooth and enjoyable trip.
