Renting a car in Iceland is a popular choice for travelers who want to explore the country’s stunning landscapes at their own pace. One of the car rental companies often recommended is Lagoon Car Rental Iceland. This review delves into the various aspects of their service, including vehicle quality, customer experiences, and overall reliability, providing you with all the information you need to make an informed decision.
Why Rent a Car in Iceland?
Hiring a car in Iceland is almost essential if you want to see the country’s natural beauty beyond Reykjavik. Public transportation is limited, and organized tours can be restrictive. A rental car offers the flexibility to stop and explore at your leisure, making it easier to discover hidden gems and breathtaking scenery.
Overview of Lagoon Car Rental Iceland
Lagoon Car Rental Iceland is known for its comprehensive service and convenient locations near both Keflavik and Reykjavik airports. They offer a range of vehicles, from compact cars to larger SUVs, catering to different needs and preferences.
Key Features and Services
Free Airport Pickup
One of the standout features of Lagoon Car Rental Iceland is their free airport pickup service. This is available from both Keflavik and Reykjavik airports, saving you the hassle and cost of arranging transportation to the rental office.
24/7 Availability
Lagoon Car Rental Iceland operates 24/7, which is particularly beneficial for travelers with early or late flights. This flexibility ensures that you can pick up or drop off your vehicle at any time, making it convenient for your travel schedule.
Customer experience
Customer reviews for Lagoon Car Rental Iceland are generally positive, highlighting several key aspects:
- Professionalism and service: Customers frequently mention the professional and friendly service provided by the staff. The pickup process is smooth, with clear explanations of the rental agreement and optional insurances.
- Vehicle condition: The cars are generally well-maintained and clean. However, there have been occasional reports of minor scratches or wear, so it’s advisable to thoroughly inspect the vehicle before driving off.
- Transparency in pricing: Many customers appreciate the transparency in pricing, with no hidden fees or unexpected charges. This straightforward approach helps build trust and reliability.
Customer reviews of Lagoon Car Rental in Iceland
Delayed airport pickup and dirty car interior
Our flight was delayed, and when we finally arrived, the Lagoon representative was not at the airport. After a five-minute wait, they showed up, which was understandable given our delay. However, the car, a Dacia Duster, was not as clean inside as we had hoped. While it performed well throughout our trip, the initial cleanliness was disappointing.
Different car model and lack of maps
We booked a Suzuki Jimny but received a Dacia Duster instead. While it worked out better for our needs, the unexpected switch was a bit inconvenient. Additionally, they didn’t provide any maps or detailed instructions on returning the car, which could have improved our experience.
Good service but car condition Issues
The car we rented had several scratches and wasn’t fully fueled as documented. Although the Lagoon representative updated the records quickly and assured us the car was drivable, the initial issues caused some anxiety. The return process was also slower than expected, indicating a need for better staffing.
Pros and Cons
Pros
- Convenient free airport pickup: Saves time and money.
- 24/7 operation: Flexible for all flight times.
- Professional service: Friendly and helpful staff.
- Well-maintained vehicles: Generally clean and reliable cars.
- Transparent pricing: Clear and upfront costs.
Cons
- Minor vehicle wear: Occasional reports of minor scratches.
- Limited availability: Booking in advance is recommended, especially during peak seasons.
Alternatives to Lagoon Car Rental Iceland
To ensure you select the best car rental service for your needs, consider these alternatives:
- Reykjavik Cars: Known for excellent customer service and a diverse fleet.
- Cars Iceland: Offers a wide range of vehicles and flexible insurance options.
- IcelandCars.is: A reliable international brand with multiple locations across Iceland.
Tips for Renting a Car in Iceland
- Book early: Especially during peak travel seasons to ensure vehicle availability.
- Choose the right vehicle: Consider the type of terrain you’ll be driving on. A 4×4 might be necessary for exploring the highlands.
- Check for inclusions: Ensure you understand what is included in your rental agreement, such as mileage limits and insurance coverage.
- Inspect the vehicle: Before driving off, check the car for any existing damage and report it to avoid disputes later.
Frequently Asked Questions
What is the best car to drive in Iceland?
The best car for driving in Iceland depends on your itinerary. For city driving and main roads, a compact car is sufficient. If you plan to explore the highlands or drive on F-roads, a 4×4 vehicle is recommended.
Is it a good idea to hire a car in Iceland?
Yes, hiring a car in Iceland is highly recommended. It provides the freedom to explore at your own pace and visit off-the-beaten-path locations that are not accessible by public transport.
Is it safe to sleep in the car in Iceland?
Sleeping in the car is generally safe in Iceland, but it is not widely encouraged. Make sure to park in designated areas or campsites and follow local regulations.
While Lava Car Rental Iceland can be a convenient and cost-effective choice for travelers, it’s important to compare its advantages and disadvantages with those of other rental services. Customer feedback can vary, so it’s crucial to be aware of possible extra charges and the condition of the vehicles.
To make an informed choice and find the best car rental service for your trip, check out our comprehensive guide on the best car rental in Iceland. This guide offers an impartial overview of various companies, ensuring you have all the information needed for a seamless travel experience in Iceland.
